This Privacy Policy describes how information is collected, used, and protected when you visit or interact with https://soravnarula.com/ (“Website”), operated by Sorav Narula (“we”, “us”, or “our”). By using this Website, you agree to the terms of this Privacy Policy.

Privacy Policy

Website: https://soravnarula.com/

1. Commitment to Confidentiality

At Dr. Sorav Narula, we uphold the highest standards of discretion, professionalism, and data responsibility. This Privacy Policy outlines how we collect, use, process, and protect your information when you engage with our website, programs, and services. By accessing our platform, you agree to the practices described herein.

2. Information We Collect

We collect information in a structured and purpose-driven manner:

a. Personal & Business Information

• Full name, email address, phone number
• Business name, industry, and professional details
• Any information voluntarily shared during applications, forms, or consultations

b. Transactional Information

• Payment details (processed via secure third-party gateways)
• Purchase history and program participation

c. Technical & Usage Data

• IP address, browser type, device information
• Pages visited, time spent, and interaction patterns

d. Communication Data

• Emails, messages, call notes, and session interactions

3. Purpose of Data Collection

Your information is used strictly to:

• Deliver coaching, consulting, and program services
• Process payments and manage enrollments
• Provide customer support and communication
• Share relevant updates, offers, and insights
• Improve service quality, systems, and user experience
• Maintain internal records and compliance

We do not collect data beyond what is necessary for business and service delivery.

4. Marketing & Communication Consent

By sharing your contact details, you consent to receive:

• Program updates and reminders
• Educational content and insights
• Promotional offers and announcements

You may opt out at any time via unsubscribe links or by contacting us directly.

5. Data Protection & Security

We implement industry-standard safeguards, including:

• Secure servers and encryption protocols
• Restricted access to sensitive data
• Trusted third-party tools with compliance standards

While we take all reasonable precautions, no system can guarantee absolute security.

6. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal data. Information may be shared only with:

• Verified service providers (payment processors, CRM systems, email platforms)
• Legal or regulatory authorities when required by law

All such parties are obligated to maintain confidentiality.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enhance browsing experience
• Understand user behavior
• Optimize marketing and performance

You can modify cookie settings through your browser at any time.

8. Data Retention Policy

We retain your data only for as long as necessary to:

• Fulfill service obligations
• Maintain business records
• Comply with legal and regulatory requirements

9. Your Rights & Control

You have the right to:

• Access or review your personal data
• Request correction or updates
• Withdraw consent for marketing communications
• Request deletion of your data (subject to legal obligations)

Requests can be submitted through official contact channels.

10. Confidentiality in Coaching Environment

While we maintain strict confidentiality standards:

• Group programs may involve shared discussions
• We are not responsible for disclosures made by other participants

Participants are expected to uphold mutual confidentiality and professional ethics.

11. Third-Party Links

Our website may contain links to external platforms. We are not responsible for:

• Their privacy practices
• Their content or data handling policies

Users are advised to review third-party policies independently.

12. Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect data from minors.

13. Policy Updates

We reserve the right to update this Privacy Policy periodically to reflect:

• Changes in business practices
• Legal or regulatory requirements

Continued use of the website implies acceptance of revised policies.

14. Governing Law

This Privacy Policy is governed by the laws of India, with jurisdiction in New Delhi.

15. Contact Information

For any privacy-related queries: Team Dr. Sorav Narula Email: sn@soravnarula.com Phone:+91-9899041815 Address: C-18, First Floor, Vijay Nagar, New Delhi, North West Delhi, Delhi, 110009 We treat your data with the same level of confidentiality and responsibility that we bring to business strategy and advisory. Trust is not just expected — it is built through consistent action.